Good Design Award Winner: Gold // for design strategy

The Ideas and Innovation hub

• Engaged RSB staff over 6 months

• 100 ideas were taken through the accelerator process

• 40 ideas were shortlisted

• 10 were identified as viable

• 4 business model options were developed with detailed implementation plans

“How do we become more innovative, creative and competitive in a new world?”

– Client // Kathryn Gallina (Executive manager, RSB)

Practice in Action

This is a selection of the work I’ve led across sectors — from government and corporates to non-profits and mission-led organisations.

Every project reflects a consistent approach:
Co-creation, systems thinking, and clarity in complexity.

Whether it’s designing national policy, launching internal accelerators, or building board-level strategies, my role is to help teams think clearly, move strategically, and deliver with confidence.

Mission-Driven Economic Strategy (2023-2024):

Led cross-agency collaboration to implement Australia’s first Mission-driven economic strategy, transforming South Australia’s economy.

Mission-Driven Transformation

Housing Policy Sprint (2023):

Facilitated design sprint to create innovative housing policy, demonstrating application of design thinking to complex policy challenges.

User-Centred Design Implementation, Federal Department of Employment (2012-2015):

Spearheaded practical implementation of UCD principles in Federal Government context.

Boeing Internal Startup Accelerator (2015-2018):

Designed and led a startup accelerator program for a major aerospace and defence company, driving innovation from within.

Corporate Innovation & Strategy

Re-Designing Personal Lending Experience, Westpac Bank (2015-2018):

Led customer experience transformation of personal lending division.

User-Centred Design Implementation, Federal Department of Employment (2012-2015):

Spearheaded practical implementation of UCD principles in Federal Government context.

Growth Lab – Collaborative Business Models in Health, Ageing, Disability (2015-2018)

Designed, created and faciliated an innovation lab engaging 120 ecosystem innovators across 100 organisations.

Cross-Sector Collaboration

Energy Action Lab, Australia:

Designed and ran accelerator for energy sector innovation.

AUKUS-Related Initiatives (2022-2024):

Facilitated cross-sector collaborations to enhance Australia's capabilities in critical defence technologies.

10-year Corporate Plan for SA Water : Zero Energy

Developed a strategic roadmap for SA Water, focusing on sustainable long-term growth

Strategic Planning & Execution

Board Strategy for Green Industries SA:

Facilitated board-level strategic development, focusing on environmental sustainability.

Strategic Board Planning, Renew Adelaide:

Facilitated strategic planning for a non-profit, enhancing strategic focus

Innovation and Strategy Capability Building, RTWSA

Designed and delivered program to enhance innovation capabilities within government agency.

Innovation & Business Models

Policy Innovation Lab – NSW Government:

Led design and implementation of innovation lab focused on policy development.

Innovation Capability Building, RAA

Designed an innovation program to build the capability of the innovation team