Coles
Q6Coles' centre of gravity is still the optimiser. The 1H26 transcript has AI running in forecasting, demand planning, ranging, rostering and transport, with replenishment forecasting two years in. Store computer vision stays on Q3. ChatGPT Enterprise is the assistant rollout on Q2, not a separate research-composition cell. Agentic commerce is still described as the next wave, so it is not on the grid.
Trajectory: Stronger machine-led optimisation
Nothing quoted yet. A rate or a saving will sit here when it is on the record. It does not light the grid.
The lines this reading rests on. A date is the source date, when the page or the line names one.
We're using AI in forecasting, demand planning, and ranging, to improve accuracy and availability. In stores and in our e-commerce business, AI is helping optimise rostering, improve workflows, peak efficiencies, and dynamic work. Across our supply chain, AI supports optimisation in transport and improved workflows. We're also using AI in stores, for computer vision, for object recognition, and loss technology.
In parallel, we're also now moving into the next wave, agentic commerce, conversational AI, and real-time personalisation, capabilities that will transform how customers engage with us over time.
we've rolled out AI productivity tools, including ChatGPT Enterprise and Microsoft Copilot, and we're partnering with OpenAI on team training.